Manager FedEx Supply Chain Customer Services bij FedEx Supply Chain Services

FedEx provides customers worldwide with a broad portfolio of transportation services. FedEx Express is the global leader, providing reliable, time-definite deliveries to more than 220 countries. FedEx inspires its more than 290,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

FedEx SupplyChain is an ambitious and growing business activity, focused on providing integrated services for customers with advanced supply chain requirements, mainly in the high-tech and medical devices industries. The FedEx Supply Chain headquarters for Europe is located in Veldhoven.

In 2013, FedEx was honored again by the Great Place to Work Institute and by its own employees as one of the best employers in the Netherlands.

For our location in Veldhoven, we are looking for a fulltime

Manager FedEx Supply Chain Customer Services

Job description & Profile:
The Manager reports to the Managing Director and he/she will manage the Customer Service department.
The Manager is a strong personality, a good communicator, who independently and in an enthusiastic, energetic manner directs his/her team. The performance and development of each employee is central in this. The Manager is result-oriented, is stress resistant, knows how to deal with strict deadlines and productivity targets and is decisive with the focus on implementing improvement processes to ensure optimum quality and customer satisfaction.

For this function, we ask:

• HBO working and thinking level or higher.
• Possession of a valid driving license – B.
• Very good communication skills (verbal and written).
• Fluency in Dutch and English (verbal and written).
• Minimum 2 years managerial experience in logistic services.
• Minimum 5 years of experience in supply chain based customer service or a related function (e.g. sales, finance, marketing, etc.) is required.
• Knowledge of Customs is desirable.
• Experience with responsibility for achieving financial (budget) and operating results.
• Project Management Skills (Prince 2 or similar).
• Preferred knowledge on LEAN.
• Comfortable with all Microsoft Office software.
• Good presentation skills.
• He/She has a flexible attitude to working hours.

FedEx offers:

• An interesting, challenging position in a dynamic team.
• An excellent benefits package.
• Strong career opportunities within an international company.

More details:
An external resume screening and online assessment are part of the selection procedure. A Certificate of Good Conduct is required for this position.

Are you interested?
Please send your cover letter and C.V. in English before 16 April 2015 via our application form.

Jutta Madjoe / HR Services Representative
FedEx SupplyChain Netherlands BV
Mailbox 432; 5500AK in Veldhoven
Email: jmadjoe@fedex.com

Acquisition regarding this vacancy is not appreciated.

Keywords: Manager Customer Service, Manager Klantenservice, Supply Chain, Logistics, Logistiek, Logistiek vacatures, Projectmanager, Project Manager, Projectmanagement